For

Answer every plumbing emergency — even with both hands under a sink

Plumbing is an emergency business. A burst pipe, a choked floor trap, a heater that died mid-shower — the customer isn't browsing, they're calling. And if you don't pick up, they don't leave a voicemail; they dial the next plumber on the list. The job goes to whoever answers, not whoever is best.

The catch is that you're unreachable at exactly those moments: kneeling under a sink, both hands in a cabinet, or driving between jobs in the rain. RocketReply covers that gap. The moment a WhatsApp call goes unanswered or a message lands while you're mid-job, it replies in seconds — and on the AI plan, it keeps the conversation going until you wash your hands and take over.

Calls and messages, both covered

• A missed call gets an instant reply in the same thread: "Sorry I missed your call — I'm on a job. What's the problem, and which address? I'll get you a time and a rough price."
• An incoming message — the photo of the leaking pipe with "can you come today?" — gets answered while the customer is still deciding, not after they've booked someone else.

Three levels of answer

• Starter — every missed call and message gets an instant, on-brand reply in your words.
• Pro — an AI assistant qualifies the job in your voice: what's the problem, where's the property, how urgent — so you come back to a warm, triaged lead instead of a missed call.
• Business — once the AI has the address, the problem, and the timing, it fires them into your job list or scheduling tool via webhook, so a WhatsApp emergency lands in your queue without you typing a thing.

Why WhatsApp, specifically

In Singapore, a plumbing customer doesn't email or fill in a form — they WhatsApp a photo of the leak and ask "how much?" It's the fastest channel, it leaves a written record of the address and the quote, and it's the one you physically can't watch while doing the work you were hired for.

RocketReply sits on it full-time. No new number, no call-forwarding — one QR scan connects the number your customers already use.

Honest about the boundaries

RocketReply won't promise a firm price for a job it can't see — and it shouldn't. On Pro, the AI works from instructions you set plus hard guardrails: it never invents a quote, a timeslot, or a commitment you didn't define, and anything ambiguous or genuinely urgent gets flagged straight to you. It captures the job and keeps the customer warm; you still do the quoting and the work. For a solo plumber, one emergency job saved a month pays for the year.