For

Book every cleaning job — even while your crew is on site

Cleaning enquiries run on deadlines: a move-out clean before the handover inspection, a post-renovation clean before the family moves back in, a spring clean before Chinese New Year. The customer messages three companies with the same "3-bedroom condo, move-out clean, next Thursday — price?" and books whoever gives a clear answer first.

Meanwhile your whole team — probably including you — is on site with gloves on, three hours into a job. The enquiry sits unread, and the deadline-driven customer doesn't wait. RocketReply answers when you can't. A missed WhatsApp call or message gets an instant reply, and on the AI plan the conversation keeps moving until you're free.

Calls and messages, both covered

• A missed call gets an instant reply: "Sorry we missed you — the crew's mid-job. What kind of clean, what size property, and when do you need it?"
• An incoming message is answered while the customer is still comparing quotes, not hours later.

Three levels of answer

• Starter — every missed call and message gets an instant, on-brand reply in your company's voice.
• Pro — an AI assistant qualifies the booking: property type and size, kind of clean, date, any add-ons — so you come back to a job brief, not a "hi."
• Business — the AI passes the captured booking to your schedule or an automation via webhook, so a confirmed enquiry lands on the job sheet without manual re-entry. Weekly recurring clients can be managed the same way.

Why WhatsApp, specifically

Cleaning customers send photos of the flat, forward landlord checklists, and confirm access arrangements — all in WhatsApp. It's the operating channel for the whole job, and the one nobody's watching while the work is actually being done.

RocketReply covers it continuously. No new number, no forwarding — one QR scan on the number customers already use.

Honest about the boundaries

On Pro, the AI works from instructions you set plus hard guardrails: it quotes only from the rate card you give it, never promises a slot you can't confirm, and hands anything unusual — hoarder cleans, pest situations, complaints — to you. It captures and qualifies the booking; you still scope the job and run the crew.